Pest Removal Sydney ("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what we collect and how we use it.
Information we collect
When you request a quote, make a booking, or contact us, we collect the details you provide — your name, phone number, email address, suburb/postcode, the pest type, and any message. When you browse the site, we also collect standard analytics data (pages viewed, device/browser, approximate location) through cookies and similar technologies.
How we use your information
- To respond to your enquiry, provide a quote, and arrange pest control services.
- To contact you about your booking by phone, SMS or email.
- To improve our website and understand how visitors use it.
- To meet our legal and record-keeping obligations.
Cookies & analytics
We use Google Analytics and Google Tag Manager to measure website traffic and advertising performance. These tools set cookies and may collect a de-identified record of your visit. You can disable cookies in your browser settings; some site features may not work as intended if you do.
Who we share it with
We do not sell your personal information. We share it only with trusted providers that help us operate — our email delivery provider and our customer-management (CRM) system — and only so we can respond to and service your request. We may disclose information where required by law.
Data retention & security
We keep your information only as long as needed to provide our services and meet legal obligations, and we take reasonable steps to protect it from misuse, loss and unauthorised access.
Your rights
You may request access to, or correction of, the personal information we hold about you, or ask us to delete it, by contacting us. We will respond within a reasonable time.
Contact us
Questions about this policy or your information? Email accounts@experthygieneservices.com or call 0468 070 392.
Pest Removal Sydney — 240 Balmain Rd, Leichhardt NSW 2040.